Changing Your NDIS Plan & Plan Manager

One of the key parts of life is discovering what things work best for us, we can find that what served us well in the past no longer suits our needs, this can be something simple like a piece of clothing, or something more important like the people in our lives.

Despite working well for you in the past a day may come when your NDIS Plan is no longer right for you. This is a normal part of your NDIS journey, especially now that plans can last for up to a year.

Thankfully, you do have the freedom to change the details of your NDIS plan. This article will explain the most common reasons for wanting to change your NDIS plan, or your NDIS Plan Manager, as well as provide helpful info to ensure that you get the best possible NDIS plan for you.

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It’s important to remember that the length of time that it takes for an NDIS plan review can depend on lots of different factors including the urgency of the request, where you are (rural or urban), and the amount of evidence you need to provide. One of the key recommendations we can provide you is to submit your request as early as possible and to always contact your Local Area Coordinator who can keep you updated on the status of your request.

Change in Circumstances Review:

One of the key reasons why someone would need to change their NDIS Plan is if they’ve had a significant change in their life. In this case, your NDIS plan may no longer be suited to your situation. Some examples of significant changes include:

  • You’re moving out of your family home and into a residence of your own.
  • A key member of your informal support network is moving interstate.
  • You change jobs or lose your old ones.
  • You have a change in your disability and require different support.
  • You want to switch to a different NDIS Plan Manager.

For these reasons, you don’t need to go through the process of a formal NDIS plan review, all you need to do is let the NDIS know by submitting a “Change of Circumstances form”. Once the NDIS has received the form from you, they will update your plan to align with your new situation.

You Want To Find a New NDIS Plan Manager:

There are several reasons why an individual may want to change their NDIS Plan Manager, these can include:

  • Payment issues – if your providers aren’t being paid on time which will affect the support you are receiving.
  • They aren’t communicating with you properly on things affecting your plan.
  • They aren’t sending you regular updates on your funding so it’s hard to know what you spent and how much you have left

When You Can Switch NDIS Plan Managers:

Depending on the agreement you sign, there may be a timeframe where you have to wait to cancel your plan management service, these times can vary between 1 week to 1 month. However, when this period ends you will be free to move to a new NDIS plan manager.

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