Choosing A Primary Healthcare Provider For Your Employees: 5 Questions To Ask

Whether it is just another employee or a healthcare provider for your employee, you still have to interview them. There are several kinds of physical and mental health care providers whom you will meet in a lifetime. They will have different means of treatment and ideology depending on their experience.

Just between two professionals, you will find them speaking about two different methods which are ‘best for your employees.’ However, before they assess what is best for you, and your employees, you have to first know it yourself.

As a novice in the healthcare sphere, it must be difficult to understand your requirements from a medical standpoint. This is why you have to make the process a bit layman for you and your employees.

  • Step one is to understand why you are hiring a primary healthcare provider for your business.
  • Step two is to judge whether the person or persons you choose can fulfill that requirement.

This you can do by asking a few questions during the interview. The questions we will be asking are in the excerpt below.

What Consist Of A Primary Healthcare Provider For An Employee

It is not necessary for the primary healthcare provider to be an employee of the company and come to the office regularly. Most of them work on a contractual basis, while others are physically present on the floor to help anytime during office hours.

Nurse Practitioner: Offices generally hire nurse practitioners to be within the office arena. They are there for small emergencies. Generally, to keep a situation in control before the ambulance is called upon.

Office Doctors: They have the same role as family doctors. However, office doctors are not present within the office premise at all times. They are contractually based, and employees can consult him/her even after office hours. Employee benefits generally cover the visitation fees. Some offices offer these benefits only to the employee, while others can also extend them to immediate family members.

Office Therapist: This is a professional with an experience in mental health counseling and qualified in organizational psychology. Often present within the office premises, this person can help deal with corporate stress for your employees. They could even provide medically approved solutions in terms of any mental health issue employees are dealing with in their personal life.

Questions To Ask Before Hiring

Before hiring any of the three healthcare providers, you should ask these mandatory questions. This is not just to prove their credibility but ensure that they are attuned to your employee’s needs.

We highly suggest bringing up the discussion of healthcare in a conference session beforehand. This will give your employees a heads-up and also help you understand their requirements. Then you can proceed with these questions before hiring a primary healthcare provider from Healthcare2U.

1. What Are The Local Hospitals You Are Associated With?

This essentially helps us understand two things-

  • What is their experience in working with a large patient-doctor ratio? Where they are dealing with a lot of patients each day.
  • During emergencies, whether they would be able to help an employee admitted to the hospital. They could easily come to treat them if they have tie-ups with a medical center. Since they will already know the medical history of each employee, providing treatment would be easier.

2. If It Is A Contractual Basis, How They Wish To Communicate With The Employees?

Since most of the treatment will be conducted outside the office when contractual, every employee requires a point of contact. A stable point of contact is crucial, especially if you are hiring someone who will attend to your employees even during emergencies. Because if they cannot reach out to the professionals during agencies, they won’t be able to enjoy the company benefits.

However, you wouldn’t want to totally disrupt the healthcare professional’s personal life. Therefore, make it a point to ask for a professional number that is active 24/7. Just to ensure that if that number rings, they know it is an emergency from the office.

3. Can They Take Last Minute Appointments?

Since most medical journeys involve dealing with emergencies, you should be clear about these scenarios. Talking about last-minute appointments, you should ask the general physicians whether they can squeeze in last-minute appointments. Whether it is a first come, first serve in their clinic or special consideration will be given to your company employees.

If not, you might have to hire someone for a last-minute emergency appointment alongside a physician for bigger cases.

4. Can You Manage Chronic Conditions

This question stands for both general physicians and office therapists. Some of your employees might deal with chronic conditions like asthma, migraine, diabetes, etc. They might require a visit to the doctor more often than others.

First, you have to ask whether they are qualified to manage these conditions.

Second, can they manage the irregular doctor-patient ratio and the frequent visits?

However, if your company population is currently more than 200, you shouldn’t be relying on one healthcare provider.

5. Is The Office A Good Fit For Them?

Before you bombard the professional with your concerns, it would also be nice to know their concerns. Most importantly, are they willing to join the office? For example, give them a short tour before joining, and ask if they are quite comfortable with the office and treating their future patients.

Ask them to elaborate upon their experience and if there are any changes you can make as an owner for the betterment of your employee’s health.

Perks Of Hiring Primary Healthcare Provider For Your Employees

Hiring a primary healthcare provider for your employees offers numerous perks.

  • It improves overall workforce health, reducing absenteeism and boosting productivity.
  • Regular check-ups and preventive care enhance early disease detection and treatment, leading to lower healthcare costs.
  • Employees receive personalized medical attention, fostering loyalty and job satisfaction.

A dedicated healthcare provider also enhances employee wellness programs, promoting healthy lifestyle choices. With easier access to medical advice and treatment, employees experience reduced stress and better work-life balance. Overall, a primary healthcare provider contributes to a healthier, happier, and more engaged workforce, benefiting both the employees and the organization.