A lot of small business owners are considering the transition to a cloud-based POS system because traditional POS systems are getting more and more expensive and causing intense dissatisfaction among employees and customers alike.
Before making any type of a decision, you can get a lot of information from review websites like comparisun. In this article, you can find extra 5 reasons you should make the switch now.
1. Hidden Fees and Charges
The price is arguably one in the foremost vital issues for all business owners, particularly those of small businesses. Several firms promote dishonest costs, thus don’t assume it’s as simple as it looks and shop around for a decent deal. Some companies will provide packages with confusing price structures. There are usually hidden fees and charges that you might not discover till it’s too late.
Always check for costs in advance. In particular, look out for:
- Set up fees
- Integration fees
- Support fees
- Hardware fees
- Add-on fees
- High credit card processing rates
- Cancellation fees
2. Customer service
Usually companies need customer support at least a few times each year, even those who have purchased more advanced POS software. Paying a lot of money for it is no guarantee that you’ll get a good service. A lot of users are offered poor customer services, overly expensive services, or none at all.
Most cloud-based POS system providers place great emphasis on customer service. Their staff is friendly, available, and professional. These are the things to look out for:
- Unfriendly staff
- Availability – Do you require 24/7 service or will normal business hours suffice?
- Cost – Support is either unavailable or paid
- Method – They don’t offer your preferred access to support, such as by phone or live online chat.
These are signs you need to change to a cloud-based POS system. Furthermore, in order to eliminate insecurities about switching to a POS system, you can read POS reviews here.
Cloud-based POS software is always designed with the user experience in mind. The software is not right for your business if your least technical member of staff can’t work with it. An intuitive system will prevent loss of time and productivity, frustration, and potentially extra money spent on customer support.
The system is SLOW and BUGGY
Small companies suffer from slow checkout lines a great deal. Customers don’t appreciate having to wait in line while the cashier enters what the person ahead of them is buying. Cashiers can ring up customers quickly with a cloud based POS system. They also have much faster access to product information, which enables them to help customers efficiently.
This is the most important reason to get a cloud based POS system. Traditional system software has become dated. The software is infuriatingly slow and buggy, causing frequent crashes and data loss. If you have been experiencing this, you definitely need to consider the switch to a cloud based POS.
Maybe you’re already looking for one, but you’re not sure how to look and what to look for. We know it’s frustrating. Bugs sometimes don’t manifest during the brief trial period of a POS system. Read online reviews of cloud based POS systems. More specifically, check if anyone has commented about bugs and otherwise unsatisfactory performance.
Before signing, read your contract carefully to make sure that you can cancel free of charge and without facing legal action from customers due to the poor performance of the system.
4. Security Issues
Generally, cloud based POS systems are safer than traditional ones. It’s very surprising how many businesses neglect security when choosing POS software. Security is critical, in particular for small to medium-size enterprises. These businesses are most vulnerable because hackers know companies of this size often lack the funds or knowledge to invest in systems that prevent credit card hijacking.
If you’re worried about security issues with your current system, it may be time to make the switch to a more modern, cloud based one. When you’re looking, ask your prospective POS service provider to inform you of their security policy and details. Read the documents they give you, then check them online to see what their security reputation is. In some cases, it may be a good idea to speak to or hire an expert consultant on security issues.
5. Traditional POS Systems Are Lacking Key Features
Cloud based POS systems can be operated from any mobile device through the cloud. If you switch to a cloud based POS, you won’t have to be present in the store to know what’s happening anymore. How convenient is that? You don’t need to worry about employee motivation either. A lot of managers worry about this. When you’re not watching your staff, they’re not as motivated to work, and your business suffers.
A cloud based system can help you with this. It will give you regular updates on what’s happening and perform many other important tasks for you.
Traditional systems are poor at managing inventory. Consistency in inventory is incredibly important to companies that have both an online and physical store. Cloud based software allows for efficient and accurate inventory. Many companies using a traditional POS system find they can’t keep track of their inventory or sort it in a useful way. With a cloud based system, you can sort your merchandise by class, type, item description, and more depending on the product.
Cloud based POS systems also hold data related to each product. This means you know the sales rates, suppliers, parent relationships, and replacements for every item in your inventory. It also leads to improved customer service. You’ll no longer offer customers goods that turn out to be sold out.
Business and marketing technologies are advancing more rapidly than ever. To be able to keep up with the competition without breaking the bank, you need to get a cloud based POS system that provides many important business tools in a single package. You don’t have to shop around for the best in each particular field. A single, cloud based system can perform all the functions you need.
These are only a few of the benefits of a quality cloud based POS system. These have become standard in many retail industries. What are you waiting for? Check our TopPosSystem.Com for more information.