Developing A Healthcare App In 2021: What Do Patients Want?

Healthcare is a dynamic industry. Nowadays, healthcare applications are on the surge. With a motive to assist self-care and foster easy communication between doctors and patients, the health industry grew to $ 45 Billion in 2020.

But, if we talk about ground-level execution, only 2% of the global population has explored mobile healthcare apps and utilized them regularly. This certifies the vulnerabilities in medical apps that are unable to address a patient’s grievances.

Therefore, it’s necessary to focus on the patient’s assertion about mHealth. Here is a guide that illustrates it in detail.

Why do patients need mobile medical apps?

Telemedicine is the most talked about term in the last 5 years. It aims at bringing clinical care to patient’s doorsteps via technology. It offers one-to-one video or audio consultation with doctors, online screening of symptoms, e-drug therapy, and a patient data catalog.

Medical Mobile Applications are a boon for patients who require frequent visits, have movement disabilities, chronic diseases like diabetes, hypertension, and post-surgical patients.

Apps related to mental health care services, medicine reminders, and fitness trackers have amplified self-care systems. The results are visible with improving global health status. mhealth is empowering people to take greater control of their health and making healthcare more customer focused.

What does the patient want?

Patients are the end-users, and all they want are five basic functionalities-

  1. Easy scheduling of appointments
  2. Drug prescription and its dose recommendation as per the disease
  3. Directory of all health records at one place
  4. Screening of minor symptoms that doesn’t mandate a physical visit
  5. Regular assistance for early rehabilitation and healing process

To accomplish all the above-listed criteria,  it is important to construct a product that is feasible for all.

Uncomplicated user interfaces: The demographics are a huge factor that decides patients’ compliance to digital solutions. Not everyone is tech-savvy.

Firstly, medical apps should allow easy login. For example, directly via a google account or a single ID card. It should implement maximum output of medical information with minimum and precise inputs. An audio-based patient complaint portal can be a breakthrough in such cases.

The higher the details it asks on the first page, the higher the resistance to survey further. Carry out progressive reduction methods to integrate information and sections to minimize patients’ contributions.

Secondly,  it should stimulate self-explanatory navigation to switch between the different interfaces. The apps should be embodied with audio-based instructions in all languages or virtual assistants to guide them through the nooks and cranny of the app.

The loading speed, fonts, theme, colors, and response time determine the patient’s grip on the app. Everything should be visually appealing and available in an instant.

Easy communication: The main motive behind using the mhealth app is assistance-at – home. So, easy communication with healthcare experts should be the primary goal. Small minor fluctuations in physiological parameters such as blood sugar level, creatinine, and blood pressure can be handled at home by a doctor’s advice received on time.

A socially active community of patients: It’s nice to find someone who can understand your inner resentment and knows exactly how it feels to live with a disease.

A platform that provides an opportunity for active interaction between patients can assure them positivity, early healing, and social help about doubts.

Exploit technology: Last but not least, developers should utilize technology for constant monitoring of signs and symptoms. Besides AI to integrate data and solve minor doubts, the Internet of Things(IoT) can be used to integrate wearable devices to monitor blood pressure, body temperature, oxygen and carbon dioxide levels, pedometers, menstrual cycle alerts, and many more.

A PubMed indexed research article surveyed breast cancer survivors to capture the amount of contribution mhealth apps had in their recovery. The results emphasized the need to develop simple, trustworthy, and personalized guiding apps which are in sync with the cognitive and physical abilities of the end-user.

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