A Comprehensive Guide of the Best NEMT Software in the Market

Non-Emergency Medical Transportation (NEMT) companies are crucial in providing transportation services to people with medical needs. However, managing such services can be challenging, especially with the traditional way of manually managing scheduling, dispatching, and billing. 

However, NEMT software can help transportation providers streamline operations and provide better client service. 

With several available options, choosing the right NEMT software can be overwhelming. This article will review five of the best NEMT software available in the market, including Tobi Cloud, TripMaster, MediRoutes, RouteGenie, and RoutingBox.
Personal security - ambulance rushing down the road

Tobi Cloud 

Tobi Cloud is a cloud-based NEMT software solution that offers a complete solution for managing all NEMT operations. Tobi Cloud offers advanced functionalities to help transportation providers improve their service. 

Tobi Cloud’s key features include automated dispatching, real-time GPS tracking, and a mobile app for drivers. Pricing for Tobi Cloud starts at $50 per vehicle per month, with a per-trip charge of $0.10. It also offers an initial trial period.

Pros: 

  • Complete solution for managing NEMT operations¬†
  • Affordable pricing¬†
  • Optional modules available¬†

Cons: 

  • It offers customization, not an open API for integration¬†
  • Not as well-known as other NEMT software¬†

User Review for Illustration: “Tobi Cloud has made it easy for us to manage all our NEMT needs from scheduling to billing. The automated dispatching and real-time GPS tracking features have helped us increase efficiency.”

TripMaster 

TripMaster is a cloud-based NEMT software that provides efficient and cost-effective NEMT, demand-response, and paratransit management tools. 

TripMaster’s key features include automated scheduling, custom reporting, integrated voice response, mobile solutions, and a computerized vehicle locator. Pricing for TripMaster starts at $100 per month, with a 90-day money-back guarantee.¬†

Pros: 

  • Advanced scheduling features¬†
  • A comprehensive suite of transport management solutions¬†¬†
  • 90-day money-back guarantee¬†

Cons: 

  • Expensive compared to other NEMT software¬†
  • Steep learning curve¬†

User Review for Illustration: “TripMaster’s advanced scheduling features and comprehensive transit suite have made it easy for us to manage our NEMT services. The 90-day money-back guarantee also gives us peace of mind. However, the software has a steep learning curve.”

MediRoutes 

MediRoutes is a cloud-based NEMT software that offers optimal scheduling, booking, dispatching, and billing services for Non-Emergency Transportation Providers. MediRoutes offers easy online calls and reservations for recurring trips. MediRoutes’ pricing, however, is not available online.¬†

MediRoutes’ key features include:

  • Optimized scheduling
  • Special patient requirement logging
  • Transport vehicle capacity tracking
  • Drive time monitoring
  • Identifies funding source requirements or limitations

Pros: 

  • Optimized scheduling features¬†
  • Easy online call-taking and reservations¬†
  • Customizable for patient requirements¬†

Cons: 

  • Pricing is not available online¬†
  • Limited information about the software available¬†

User Review for Illustration: Not available.

RouteGenie 

RouteGenie is a cloud-based NEMT software that minimizes costs by building the most efficient schedule every day based on the capacity of vehicles. RouteGenie’s pricing starts at $50 per month.¬†

RouteGenie’s key features include the following:

  • Real-time dispatching
  • Automatic multi-loading of trips
  • Seamless information flow from a wide variety of different sources

Pros: 

  • Efficient schedule building based on vehicle capacity¬†
  • Accommodates real-time dispatching decisions¬†
  • Allows seamless information flow from a wide variety of different sources¬†

Cons: 

  • Limited customization options¬†
  • Billing features could be more robust¬†

User Review for Illustration: “RouteGenie has helped us minimize our costs and build efficient schedules daily based on our vehicle capacity. The real-time dispatching decisions have also been a great addition. However, limited customization options exist, and the billing features could be more robust.”

RoutingBox  

RoutingBox is a cloud-based NEMT software that simplifies scheduling, dispatching, and billing while providing cutting-edge features to streamline operations. 

RoutingBox’s key features include route optimization algorithms, real-time GPS tracking, and a passenger portal. RoutingBox’s pricing starts at $100 per month.¬†

Pros: 

  • Route optimization algorithms¬†
  • Real-time GPS tracking¬†
  • Passenger portal¬†

Cons: 

  • Expensive compared to other NEMT software¬†
  • Steep learning curve¬†

User Review for Illustration: “RoutingBox has helped us streamline our operations and improve our service delivery with route optimization algorithms and real-time GPS tracking. The passenger portal has also been a great addition. However, the software is expensive compared to other NEMT software and has a steep learning curve.”

Conclusion  

In conclusion, NEMT software is essential for transportation providers to streamline operations and provide better client service. However, when considering which software is right for your company, it is crucial to consider your budget, needs, and software features. 

The right software can help providers manage scheduling, dispatching, and billing efficiently. Tobi Cloud, TripMaster, MediRoutes, RouteGenie, and RoutingBox are some of the best NEMT software available. Each software offers unique features that cater to different needs and budgets.


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