The ecommerce boom has been a mixed blessing for the shipping industry. On the one hand, online shopping has spurred an increase in demand for shipping services. On the other hand, the increased volume of orders has made it difficult for shipping companies to keep up with demand. In this blog post, we’ll take a look at how the shipping industry is dealing with increased demand and what challenges it still faces.
One way that shipping companies have been able to keep up with increased demand is by investing in new technologies. For example, many companies are now using robotics to sort packages and load them onto trucks. This has helped to increase efficiency and decrease turnaround times. In addition, some companies are using artificial intelligence to predict customer behavior and route orders accordingly. This helps to ensure that orders are delivered as quickly as possible.
Despite these investments, there are still some challenges that the shipping industry faces. For example, Last Mile delivery—the final stage of delivery from a distribution center to the customer’s doorstep—is often delayed due to traffic or construction. This can lead to customer dissatisfaction and even lost business. In addition, many shipping companies are struggling to find and retain qualified workers. The combination of increased demand and a tight labor market has made it difficult to fill open positions and customers are not happy.
So what can be done to fix this? Thankfully, companies are now focusing on simplifying the process.
Simplifying the shipping process
One company that has been helping simplify the process of shipping has been AiroLuggage.
“The majority of people are used to sending a letter or package around the world but when we are shipping something larger or unusual in shape the options become limited, that’s where we come in,” says John Catterson, Founder of AiroLuggage.
The rise in courier demand has led to an increase not only for delivery services but also weight and space requirements on packages being shipped.
“Unfortunately a lot of shipping providers charge a premium for larger or unusual sized shipments. As they take up more space in transit. We make sure we find the most cost-effective solution for our customers. However, they don’t impact on quality we audit all our partners to reassure their package arrives safely and swiftly.” says Catterson.
In an industry where customers are accustomed to receiving basic service from one provider, AiroLuggage has found success by providing more personalized fulfillment and delivery options. By partnering with some of the biggest parcel carriers in North America they’ve been able achieve deep discounts for their customer while also developing a live tracking platform that provides visibility into each suitcase’s status from start-to finish!
John Catterson explains “The business success has just been exceptional customer service. We take all the hassle out of the shipping process and we do it at a price other shipping providers cannot compete with,”.
He added: “Some of our biggest discounts would be for items like bikes, golf clubs and furniture. Items that others might have considered selling before moving now can be shipped anywhere safely and securely”.
Overall, the shipping industry is doing a good job of keeping up with increased demand. However, there are still some areas where improvements can be made. By investing in new technologies and innovative companies like AiroLuggage finding ways to overcome common obstacles, the shipping industry can continue to thrive in the years to come. For more information, visit AiroLuggage.