How to Troubleshoot the issues with streaming YouTube on Roku?

Hisense Roku TV

Roku is a streaming device that helps users to access content from multiple streaming services. It supports popular streaming services such as Netflix, Hulu, and Amazon Prime Video but can also be used to watch YouTube videos on your TV. However, there have been reports of Roku YouTube not working together in recent months.

This issue could range from compatibility issues between the two systems or a problem with the streaming service itself. If you are experiencing difficulty using Roku with YouTube, there are several things you can do to troubleshoot the issue.

Some common issues with streaming YouTube on Roku include buffering, low-quality playback, and no sound. To troubleshoot these issues, try the following: 

1. Check your internet connection:

 Make sure that your internet connection is strong enough to stream videos. If you’re using a Wi-Fi connection, ensure you’re close to the router. If you’re using a wired connection, make sure your cable is fast and free of interference.

2. Check your YouTube settings: 

Some people have trouble streaming YouTube because their settings are incorrect. To check your YouTube settings, go to and click on the “Manage access” button next to “YouTube TV. 

3. Restart your Roku device and modem/router: 

  • Has YouTube stopped working on your Roku? Don’t worry! You can quickly fix this issue by restarting your Roku device and modem router. Restarting can help clear out any technical glitches that may be causing the problem. It’s a quick, easy process that requires just a few steps. 
  • To restart your Roku device, press the home button on your remote, select settings, and choose a system from the menu options. On the next screen, look for System Restart and follow the prompts to start rebooting your device.
  • To reboot your modem router, switch it off at its power source for about 5 minutes before turning it back on again. Unplug the power from both for about a minute and then reconnect.

4. Check the YouTube app and firmware version: 

If you need help with YouTube not working on Roku, ensure that your app and firmware are up-to-date. Checking these components can help ensure that all of the latest features are enabled and that any bugs have been resolved. 

Here, we will provide a guide for how to check the version of both the YouTube app and firmware, as well as tips on fixing any compatibility issues you might be facing. So if you’re experiencing problems with YouTube not working properly on your Roku streaming device, keep reading to find out what steps you need to take to get it working again. 

Go to Settings > System > Software Updates and make sure your Roku has the latest firmware version and the YouTube app is up to date.

5. Try clearing the cache and data of the YouTube app: 

Having trouble with the YouTube app not working on Roku? Try clearing the cache and data of the YouTube app, as it might be the culprit. Clearing cache and data can help fix problems associated with corrupted files, lagging performance, or other technical issues. It is important to note that this will delete any personal information stored in the YouTube app, such as account details, watched videos history, search history, etc., so make sure to back up your data before you clear out everything. 

To do this on a Roku device, go to Home > Settings > System > Advanced System Settings > Clear Cache & Data, then restart your device for all changes to take effect. Hopefully, you can reaccess the YouTube app without any further issues after doing this. 

Go to Settings > System > Advanced System Settings > Storage > YouTube, then select Clear Cache and Clear Data.

6. Try a different network: 

Do you need help getting YouTube to work on your Roku streaming device? Don’t give up on the platform just yet. Instead, try a different network to get things back up and running. You can re-establish a working connection with YouTube on Roku by changing your network connection. 

The problem likely lies with either your router or modem. To determine if this is the case, unplug both devices from their power source for about 10 seconds and then plug them back in. This will reset all their settings and could resolve any issues preventing YouTube from working correctly on Roku. 

However, if this doesn’t solve the issue, it’s time to switch up networks entirely. 

If the issue persists, try connecting to a different Wi-Fi network or a wired Ethernet.

7. Uninstall and reinstall the YouTube app: 

If the above steps don’t work, try uninstalling and reinstalling the YouTube app from the Roku Channel Store. 

In conclusion, troubleshooting the issues of YouTube tv not working on Roku requires a few simple steps. Start by ensuring that your Roku device is updated with the latest version of the software and any updates for the YouTube app. Next, check your internet connection to ensure it’s running smoothly. Lastly, try an alternate network and reboot your router and Roku device. If these steps don’t work, it may be time to contact a professional or visit online forums for more help.

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