Seven Industries Revolutionized by Artificial Intelligence

Without us realising it, Artificial Intelligence (AI) has completely changed our lives. AI is a type of technology with a wide range of uses in real life, designed to impersonate a real, thinking human brain. It allows people and businesses to analyse data, all possible outcomes of a given question or situation, and construct definitive answers for them while preparing for other possible scenarios before and after.

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Some common uses of AI that we see around us are voice assistant applications like Siri and OK Google, chatbots on different websites, and automated responses in apps like Zomato. While these uses are definitely groundbreaking and were not a possibility a decade ago, other more far-reaching uses of AI have also been transforming the world by modifying our everyday lives so slowly that we barely even notice.

Here are a few industries that have been completely revolutionised by Artificial Intelligence:


Over 1.25 million deaths are caused by road accidents in the UK alone. Autonomous vehicles or self-driving cars have the capacity of reducing the margin of human error on roads, and preventing accidents, saving time, and also reducing fuel costs and pollution. Companies like Oxbotica create AI-powered software systems that enable automobiles to get a sense of their environments and navigate accordingly. Other major players like Tesla have already made great headway into the autonomous vehicle market, with their software systems a part of NASA’s space programs.


AI has transformed the bioscience industry and taken experimentation to the next level. It allows professionals to conduct trials more efficiently and helps them to identify patterns and insights that they would have missed before. These AI-based tools give scientists a higher chance to make breakthrough discoveries that can increase human life expectancies, reduce suffering and hunger, and globally improve the quality of life and standard of living. From Parkinson’s disease to code that can identify signs of depression, the scope of AI is only growing in the bioscience industry.

Creative services

Artificial Intelligence algorithms are an indispensable tool for advertisers and creative professionals. It enables them to know more about customer behaviour, psychological triggers, potential behaviour modifiers etc. This helps them to devise their communication in a way that appeals to these triggers and aims to modify their behaviour to include a certain product or service in their lifestyle. From ideation to execution, AI impacts every step of the process for advertisers around the world. By reading and analysing consumer data, AI can see far beyond the current human perspective. It can also predict behaviour changes, future trends, and how mindsets will change in the future.


The COVID-19 pandemic has revealed shortcomings in the healthcare infrastructures of countries all around the world. But rapid adoption and deployment of AI-based systems have helped healthcare organizations curb the pandemic to at least a marginal level. It helps in tracking infected people and others they may have come in contact with and the infected. AI has also helped attain valuable information at a time when human contact and availability was restricted. This information includes the investigation of the virus study and research in medicines and possible vaccines. It also plays a key role in the administration and distribution of medicines to facilities across the world.


The gaming industry has undergone a drastic rise in value in the past two decades. What started as a way to pass the time and barely qualified as a hobby has now become one of the leading modes of entertainment raking in billions of dollars annually. Gaming has now become a valuable tool for scientists, behaviour analysts, and high-level government figures. AI in gaming impacts not only online games but also instant casinos, applications, PC/console gaming and also plug-ins and storytelling within the game. Non-playable characters (NPCs) are characters who remain in the background and cannot be controlled, but they still move on their own. This is a great example of AI at work. Artificial Intelligence makes games smarter, makes the gameplay experience more real and also transforms developer skills. It too makes gaming a more dynamic experience. Web browsers, mobile phones, desktops, consoles – any platform you can choose and a gaming experience can be integrated into it.

Customer Service

In the past decade, customer focus has shifted from product to experience. More and more people are switching to brands that offer a better customer experience even if they don’t necessarily have the best product. Machine Learning and Artificial Intelligence are largely responsible for this behaviour change. Like in advertising, AI is used in customer service to understand triggers and minute details of customer behaviour that can then be adhered to and used to entice customers to buy a product or service by offering a better experience. Newer automated customer service experiences don’t require human intervention, like chatbots, for example. These include website chatbots, personal assistants, one-to-one messaging bots, emailer bots, etc.

Internet of Things

The Internet of Things is another paradigm-altering technology that is based on Artificial Intelligence and Machine Learning. It uses a network of sensors connected to the internet to allow devices to connect like never before. This means, for example, your fridge could communicate with your car or your phone to create a more connected experience for you. The connected sensors collect huge amounts of data, and Artificial Intelligence analyses this data to better understand your needs and how you interact with each device. It then uses these insights to make better products and experiences in the future.

The benefit of AI in comparison to the legacy way of interacting with devices is that AI is constantly learning and evolving. From the get-go, it is designed to make smart decisions, and these decisions only improve over time.

What does the future hold?

Artificial Intelligence is a self-evolving technology. Over and above the modifications and improvements humans add, it continues to learn and grow on its own. This means that automation systems, robotics, and machine learning are bound to grow more rapidly than the ever-evolving technologies around us.

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