An appointment is just one of the many things we have planned to do in a week. It is easy to lose track of the things you have to do if you don’t incorporate some planning, tracking, and reminding techniques. On top of that, as people get older, it is harder to remember things. In fact, studies show that an average adult forgets 3 things a day. We all juggle work, family, social life, hobbies, and other personal matters. A little help wouldn’t be so bad.
So why what are the benefits of using an appointment reminder service?
You can avoid no-shows and last-minute cancellations.
Across the United States, between 5 and 30 percent of patients don’t show up for appointments. It might seem harmless to miss your appointments but every year, these cost providers approximately $150 billion. A reason why patients miss their appointments is that most appointments are booked ahead. By the time the appointment comes, it is possible that the patient has forgotten about it or has made other plans.
Having a reminder the day before the appointment will allow you to inform your medical provider in advance. This can also help you maintain a positive professional relationship with your healthcare provider.
Using appointment reminders can help you plan ahead.
Appointment reminders don’t just remind you of the time and day they can also give you the additional information that you might need. Some meetings might require you to bring specific materials or documents such as personal identification or business records etc. This usually happens for court appearances, consultations, or depositions. This special feature can help make sure that you are ready for the meeting or appointment.
A more efficient way to communicate with staff or personnel
Phone calls are really easy to miss. Whether because you have your phone on silent or because you are doing something else. Most people find notifications through text messages or email easier to go through. It is straight to the point. You can just read the important details needed and respond in your own time.
Less and less people carry around planners nowadays too because everything one might need can be found on a mobile phone. In fact, an average person spends almost 4 hours a day on their phone. That’s why it is easier to have your reminders and alerts to be received through text messages or emails.
The benefits of using an appointment reminder do not only concern the patients and clients it is a two-way street. It also benefits the staff and personnel of the healthcare providers or those who are in law offices.
It will be easier for them to contact patients and clients. They will spend less time trying to call these patients and clients trying to follow up for the meeting and appointments. It will also be easier to track re-schedules or inform about what they owe on a bill.
Overall, it is a guarantee that appointment reminders can improve client and patient satisfaction.
Interesting Related Article: “Smarter Appointments with Patient Management Software“