The Best solution for Chrome scrolls not working


Scrolling is very helpful when you’re dealing with long web pages. Being a chrome user, if you’re facing issues with Chrome’s scrolling feature, or if you see your Chrome scrollbar not workingknow that you’re not alone. There have been many complaints from users that they’ve been experiencing chrome scrolling automatically or uncontrollably quite often.

A quick fix

  • Open your Chrome browser.
  • Navigating to the page chrome://flags by entering it in the address bar.
  • Keep scrolling down till you find the Overlay Scrollbar.
  • Now, set the field to disabled.
  • Restart your browser window and your scroll bar should work well.

Check your mouse

Sometimes, a problematic mouse could be the reason for it not working.Therefore, it is important to check your mouse first before trying to fix bugs with Chrome. You can try a few things described before attempting to troubleshoot the Chrome browser.

  • Unplug your mouse and plug it in after a few minutes.
  • Try plugging your mouse into another working USB port.
  • Examine the mouse cable for any signs of wear and tear
  • If you’ve been using a wireless mouse, check the battery life.
  • Do a quick sanity check to ensure there’s no dirt clogging the scroll wheel.
  • If you have a controller plugged in parallelly, unplug it.


If all the above tests pass and if you can confirm your mouse’s working condition is perfect, then we can start debugging the Chrome browser and troubleshoot it to solve the problem.

General Troubleshooting

Troubleshooting is one quick way to solve problems. It helps in identifying the root cause of misbehavior. It is a systematic process to understand the reason for a failure and fix the relevant hardware or software issue.

  • Go to your system’s Control Panel and open it
  • Locate the View Mode and change it to Large Icons.
  • Click on Troubleshooting from the list of available options.
  • Now, choose Hardware and Sound.
  • Under the Device section, select the Hardware and Device option.
  • Wait on the troubleshooter to find and solve the potential issue.

Remove extensions from Chrome

Chrome extensions are software programs that let users customize the browsing experience in Chrome. Many users owing to their benefits and smooth user experience extensively used these.

  • Open Incognito window from your Chrome browser (Open Chrome and press Ctrl + Shift +N or press the 3 dots at the top right corner of Chrome browser and click on New Incognito Window)
  • Keep scrolling down to see if there’s an issue with the scrolling. If you still encounter the issue, keep reading.
  • Click on the 3 dots from the Chrome browser and hover on More Tools.
  • Open Extensions from there and you will find the list of extensions.
  • Disable the extension by turning off the slider (until you see it is greyed out).
  • You can also remove an extension if you no longer require it.
  • Restart chrome and see if the scrolling works fine. If the problem persists, then try disabling yet another extension.

Reset the PC

Resetting the PC is an alternate approach to fix the Chrome scrollbar not working issue. To reset the PC without losing your data, follow the below steps.

  • Click on the Windows key, type in Reset, and select the Reset this PC option
  • Go to the Recovery tab.
  • Click on the ‘Get Started’ option under the Reset PC section.
  • Select the Keep my files option to keep your data.


All the above-discussed methods are tested in real-time and are proved to be the best workarounds. If you still find scrolling issues even after performing all the possible workarounds, then consider changing the browser. You can also try uninstalling Chrome and installing it back to see if it solves the issue.

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