Hiring a private car service has become a prevalent act amongst business travellers due to the additional productivity and security it provides. Modern technology has made hiring private car services more accessible than ever, all you need is a smartphone, mobile application, and you’re just a few clicks away. However, the issue is knowing which private car service to hire, to avoid choosing less reputable ones.
Before hiring a private car service, you should ask several questions to ensure you are making the right choice. Here are certain things you should look out for:
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Payment Transparency
A reliable private car service should have a transparent and convenient billing process. We often hear client complains about how other companies confuse clients with unclear fee structures, making them pay more than the initial bargain.
Whether or not it is your first time hiring a private car service, you should ask enough questions to get a better understanding of the payment process and cost for additional services. Some questions you should try asking include:
- Do they accept deposit payments for bookings, or you have to pay in full?
- What are the available payment options?
- In the event of a cancellation, do they offer full refunds? How long is the cancellation period?
- How much will an additional driver cost, in case you’re travelling long distances?
As a business traveller spending beyond your budget can be infuriating, so taking precautions is essential.
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Safety and Insurance
The moment you hire a private car service, you are outrightly putting your life in another man’s hands. You must find out what measures have been put in place by the company to guarantee your protection as a passenger.
Confirm if all of the company’s drivers have been through extensive training. Do they have a valid license to drive and operate? If they don’t and the traffic police stop you, the vehicle will be impounded. You will end up getting late to your appointments, that’s if you don’t miss it.
In case an accident occurs, are they adequately insured? It is also your right to know how safe they are keeping your personal information, from your credit card details, down to your address.
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Convenience
Productivity is vital for a business traveller, so also is comfort, and a private car service should be able to offer a perfect blend of both. You want to be in the right state of mind before your presentation. Therefore, the car service you’re hiring should be convenient enough to help ease your stress and maintain focus.
Check out the list of available vehicles. You don’t want to choose a company that will limit your options, so they should have a fleet of products that range in size to accommodate different groups. Depending on the style of event you are preparing for, they should be able to provide a range of luxury products to add finesse to your appearance.
With the right company to accommodate your budget range, indulging in a taste of stylish luxury is not a bad idea.
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Flexibility
At times, after successfully booking a town car service, some unforeseen circumstances may arise that warrants a cancellation. It may be a bad weather condition, health issues, or unexpected work-related issues. Whatever the case, as long as there is enough notice, your car service should be flexible enough to accommodate unforeseen changes.
It is unfair if you pay for changes that were beyond your control, so ensure you certify that the private car service you are hiring has a favourable policy on cancellations.
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Knowledgeable Chauffer
Hiring a private car service that has in-depth knowledge of the city and traffic patterns is essential, especially if you’re new in any city. You need a driver who is up-to-date on when and where constructions will be going on, someone who is conversant with the fastest routes, and can improvise when you run into heavy traffic.
If you are new in the business travelling scene, having a knowledgeable driver at your service can be invaluable in your plight to reach your destination on time without tearing out your hair. Ensure the private car service you’re hiring have drivers that are well-trained on the traffic laws and city map, to enjoy a smooth travel experience.
It doesn’t matter where you are travelling. If you think a town car service in Houston, New York, or any other city is just a swift ride to the airport, you are wrong! There is a lot to consider if you are looking or a good ride. Think about all you require for a smooth and hassle-free experience, from the comfort, luxury to the privacy, the company you choose to hire must be capable of delivering every bit.
Don’t hesitate to ask the important questions before you book, that’s the only way to know if you’re choosing the best private car service company.
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