What are community services? How can one get into it?

Community services are an important part of any society. It provides support and resources to individuals and communities who are in need. 

From helping a homeless individual to supporting a local business, community services are critical in creating a healthy and thriving community.

Making a career in this field is rewarding and extremely fulfilling. And if you want to make a difference in your community and are looking for a way to get involved in this field, then you’ve come to the right place.

In this article, we’ll explore — what community services are and how you get into this domain.

What are community services?

Community services are initiatives and programs designed to meet individual or community needs. These services include education support, health support, social support, environmental protection, and cultural protection.

People going through tough situations, such as homelessness, poverty, domestic violence, or mental health problems, can benefit from these services.

Government agencies and non-profit organizations are typically major community service providers, but some private organizations also contribute to this.

Organizations providing community services contribute to society in the following ways:

Educational services: Giving people a chance to learn, which includes adult literacy programs and support for children in school.

Health services: Helping people facing difficulties such as assessing healthcare, mental health, and disability.

Environmental services: Enhancing the quality of the environment through conservation, waste management, and sustainability initiatives.

Cultural services: Initiatives and programs celebrating cultural, heritage, and arts diversity.

How can one get into community service?

There are numerous ways to get into community services in Australia. From becoming a volunteer to obtaining qualifications, there’s sure to be an option that suits your ambitions.

  • Discover your interests and passions.

First, you would want to identify your passion and interest in getting started in community service. Then, find the aspects of it you’re most passionate about and the causes that motivate you to be involved in this field.

Consider your strengths and skills too, which could be used in the community services setting; this will help you narrow down the options and spot the most suitable opportunities for you.

  • Find opportunities 

Once you’ve identified your interests, it’s time to look for available opportunities in your area. In a country like Australia, there’s no shortage of programs that offer volunteer and employment opportunities in the field of community services.

To start, you can volunteer at a local shelter for the homeless or join a domestic violence support group. You can also look for educational opportunities in your city, such as being a literacy teacher or mentor to children in school. 

If you’re interested in healthcare services, working at hospitals or elder care could be ideal; you can participate in environmental conservation or sustainability projects to contribute your efforts to save the environment.

  • Volunteering

If you’re already working full-time or doing business, volunteering is the best way to get involved in community services and give back to society. You can do it part-time or on weekends. It helps you develop skills, make connections, and better understand the issues people face. 

You can look for volunteering opportunities by visiting your favorite organization’s website or even directly emailing them and offering help.

Additionally, you can visit platforms like GoVolunteer, which provides an extensive inventory of volunteer opportunities throughout Australia. 

  • Get Certified 

If you have plans to get a full-time job in community services, acquiring the proper education and training is necessary. Australia offers various programs and certification courses that will equip you with the knowledge and abilities needed for such roles. 

A Certificate in community services will get your skills formal recognition and will make you much more competent in this field. 


Community services play a crucial role in society as they solve social problems, promote social inclusion, and help improve living conditions for people and their communities. 

Nearly 3.6 million people volunteer every year in Australia. You, too, can participate in this noble purpose by offering your volunteering services in several fields, such as health, education, environmental protection, cultural and heritage protection, etc.