What Can Recruitment Agencies Do To Improve Their Operations In 2022?

When running a staffing agency, your work revolves around improving other businesses. Before you can support the clients in an effective manner, though, you must first invest some time in developing your own.

It has been a hectic time of transition across the business arena, but the new year signals a fresh opportunity to adapt and grow. Here are some of the best ways to ensure your agency is better equipped for the challenges it will face next year.

Focus on existing clients before worrying about new leads

Like any other business, you have a natural desire to grow your client base. First and foremost, though, you should focus on the companies you already work for. Learning how to crush a client’s key performance indicators is vital. This will lead to loyalty, advocacy, and increased workloads from the company. Furthermore, it’s likely that your success will boost your reputation and bring further conversions.

Giridhar Akkineni, CEO of AkkenCloud, says: “No two companies are the same, which is why getting to truly understand the minutiae of the business and its staffing requirements can be the difference between a good agency and a great one.” A more personal approach to a firm’s staffing needs will also allow you to secure better results time and time again.

Invest more in data and automation

While the human touch is required when working for clients, particularly as a staffing agency that deals with people, you must not ignore the growing demands for automation and AI. Data analytics can be used to streamline the recruitment process by ruling out any unsuitable candidates. Glassdoor states that each corporate vacancy gains over 250 applicants. So, this step will save you a lot of time.

AI and automation can also be used to manage interview scheduling, candidate follow-ups, and a host of other admin factors. When you can complete these processes in a fast and efficient manner, it is possible to dedicate more time to the shortlisted candidates. In turn, this should help you find the best talent on behalf of your clients.

Remember your need for profits

It’s great that you want to support other businesses by becoming a better staffing agency. However, you can only deliver on the promises when you actively turn a profit. Reducing your operational waste is a step in the right direction, but setting your pricing structure correctly is equally vital. Go too high, and clients will go elsewhere. Go too low, and you won’t earn enough without compromising the quality of your services.

Krista Turner says, via Entrepreneur, that: “Net profit margins (profit margins after you pay operating costs) in general staffing services can run from 4 to 10 percent”, but also suggests that some niches can see margins up to 40 or 50 percent. Ultimately, if you deliver results that the client considers to be value for money, success should follow.

Final words

Improving your staffing agency operations in 2022 revolves largely around your mindset and approach to using technology. If you can create streamlined, cost-effective, and personal services, your returns should be better than ever.


Interesting Related Article: “The Process of Recruitment in Companies