When choosing an online casino, you want to do some research to ensure that your money is safe, that your personal information is held securely, and that your winnings can be easily withdrawn from your account. Sadly, there are some unregulated online casinos set up to scam players out of their own money, using a range of delaying tactics so that getting hands on your winnings is unlikely. Here we look at suggested research when looking for a reliable online casino:
Check the validity of licenses
All casinos must be licensed by a regulatory body in the country in which they operate. Most of the licenses are issued in Malta, Curacao, and the UK and include the sites with valid licenses which are regulated. The license details are published on the base of the company’s homepage and can be checked with licensing body to see that they are still valid.
The best online casino sites are easy to use, with intuitive navigation and fast loads. Search for sites that allow you to play from mobile devices so that you can play at any time wherever you are.
Check your favourite games are available
Check that the online casino has the games you prefer to play. Some casino sites focus mainly on slots, so look elsewhere if you want table games, live dealer games, or other options. There is no guarantee that even the most popular sites will have all your favourite games.
More casinos are accepting cryptocurrencies, which offer fast and secure payments, but there are also bank transfer options and e-wallets. Check whether any charges are attached to your preferred banking option. Also consider the limits on withdrawal and deposits, not just the amounts that can be withdrawn at any one time, but how much time is needed for a withdrawal to appear on your account.
Return to Player figures
If you are playing at online casinos to make real money, rather than just for entertainment, you want to have the best return on your investment. Check the return to player (RTP) tables on the gambling site which indicates your chances of winning in each game.
Nearly all online casinos offer new customers a welcome bonus, and for many sites, this is the most attractive thing on offer. The welcome bonus could be a no deposit bonus, which gives you the chance to try out a site without risking any of your own funds. A deposit bonus will increase your bankroll, giving you more money to play with. Check the wagering terms and conditions as these will usually state that the bonus money must be played through multiple times before it can be withdrawn. Be aware that some sites may provide you with attractive bonuses to distract you from considering other fundamental aspects of the site.
Check that the casino offers 24/7 customer support via live chat, email, and phone. You can also check reviews and their social media platforms to see how responsive the customer service is and how effective the solutions have been. This is important because even the most reliable platforms can encounter technical issues, which could happen whilst you are completing a transaction or in the middle of a game. In such situations, you need immediate support from the customer care staff to avoid losing your money. Use the live chat option before signing up to ask some basic questions and check the time they take to respond to your inquiries.
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