How big is your IT team right now? If you run a small or medium-sized business, there’s a good chance your “team” comes down to one person — maybe even yourself — who is mostly self-taught and takes care of everything. Which is a viable solution when a business is just starting but becomes increasingly less viable as you start to expand and the customer’s demands start to increase.
At that stage, you have two choices: hire more people, or start outsourcing your IT needs to a company like this one. Here are a few good reasons why you should go with the latter.
1 – Outsourcing is cheaper
IT happens to be one of those fields where very few companies actually need an in-house staff of experts full time. Smaller businesses can’t afford or justify hiring a Ph.D. with 30-years of IT experience just to help them better sync their spreadsheets with the cloud. Outsourcing, however, allows businesses to gain access to world-class talent for a fraction of the price.
Experts, on their end, get to deal with simple problems quickly and profit from dealing with a high volume of requests. On top of that, dealing with multiple clients gives them more stability than having their paycheck beholden to the whims of a single company. It’s a win-win.
2 – Outsourcing is simpler
Hiring new employees can be a huge commitment, given the huge number of legislations involved and the often-lengthy process it requires. Working with a well-established IT company is much more straightforward. Especially since these companies will have other clients who can vouch for their skill and quality of service.
To make things better, it’s often much easier to change service providers than it is to fire a troublesome employee. And should you run into problems with your point-of-contact at the IT company, you might be able to change who is servicing you without even having to change companies.
In other words, outsourcing isn’t just simpler; it also empowers business leaders and puts the pressure on service providers to make you happy and fight to keep your business.
3 – Outsourcing gives you access to great talent
You need great talent in your IT team. There are many reasons why that is true, but two of them stand out: tech tools and cyber-security.
As Steve Jobs said, people don’t know what they want until you show it to them. This is especially true of digital tools. It can be incredibly hard to realize how much you need and would benefit from a tech tool if you don’t even know such a tool exists. That’s why having talented and experienced IT experts on your side is so beneficial — they can look at your company’s situation and help you figure out the best tool for each challenge your company faces daily.
Cyber-security is the second reason why having an expert is good, and this one is easy to understand. Data breaches and ransomware attacks cost companies billions of dollars every year, and having an expert in charge of your cyber-security is the best way to make sure your company can resist such attacks, now and into the future.
Interesting related article: “What is Information Technology?“