Consumer confidence – definition and meaning

Consumer confidence is an economic indicator economists use to measure how consumers feel. In other words, how optimistic, pessimistic, or neutral they feel about the state of their country’s economy. It also reflects how consumers feel about their personal financial situation.

Academics and economists closely monitor how confident consumer feel. So do banks, retailers, manufacturers, builders, investors, and government agencies. In fact, it is one of the main drivers of business and government planning.

What is a consumer?

A consumer is a person or economic entity that buys something and does not sell it on. In other words, they are the end users.

Consumer purchase goods and services for personal use, and not for resale or manufacture. A consumer is an individual who decides whether to buy a product or a service.

How confident consumers feel affects economic decisions. How we feel about the stability of our incomes and jobs influences our spending behavior. Hence, consumer sentiment serves as one of the major indicators for the overall state of a nation’s economy.

Consumer confidence - image with definition
Consumer confidence levels tell us which way the economy is going and is likely to go.

Consumer confidence and domestic demand

If consumers are very confident, they will buy lots of goods and services. In other words, they will spend a lot of money.

However, if their confidence is low, they will spend less and save more. In other words, domestic demand depends on how confident consumers feel.

A month-to-month pattern in consumer confidence reflects how we perceive our ability to retain our jobs. It also reflects how difficult or easy we think it would be to find another job.

This is directly linked to how we rate the current state of the economy and our personal financial situation.

When an economy expands, consumers become more confident. Conversely, when the economy shrinks, they become less confident.

Sometimes, however, GDP may be expanding while consumer confidence declines. GDP stands for gross domestic product.

For example, if the central bank raises interest rates consumers may become less confident. They may lose confidence even if the economy is expanding.

Consumers lose confidence because an interest rate hike means more expensive mortgage and other loan repayments.

Higher loan repayments result in less disposable income. Put simply; when interest rates rise, people have less spare cash – they spend less.

Consumers do not always have access to the most up-to-date data on the situation of the economy. Studies have suggested that the consumer confidence index is a lagging indicator of stock market performance.

Consumer confidence influences planning

If consumer confidence is falling, manufacturers, for example, will reduce their inventory of certain goods in advance. Inventories of expensive and durable goods will shrink first. Businesses may also postpone investment plans.

If banks expect consumers to spend less, they will prepare for fewer mortgage and personal loan applications. They will also prepare for a decline in credit card usage.

Consumer Confidence Index
The Conference Board’s  Consumer Confidence Index has been published in the US every month since 1967.

Lower mortgage activity means demand for construction will subsequently fall. Hence, builders also monitor consumer confidence closely.

If the government expects consumer spending to fall, it will prepare for a reduction in future tax revenues.

On the other hand, if consumer confidence is rising, businesses and the government will prepare for growth.

Manufacturers will expect demand for their goods to rise. So they will increase production, inventories, and investment.

Larger companies may hire more workers. Builders will prepare for greater construction growth rates, and government agencies will prepare for larger tax revenues.

Consumer confidence data

United States

The non-profit business groupThe Conference Board – has been publishing the Consumer Confidence Index (CCI) every month since 1967. The Conference Board assesses the overall confidence, relative financial health, and spending power of the average American consumer.

It also publishes the Present Situation Index and the Expectations Index.

Thomson Reuters publishes the Michigan Consumer Sentiment Index (MCSI), which the University of Michigan produces.

United Kingdom

Since 1995, the GfK NOP has published the Consumer Confidence Barometer every month.

Based in Germany, GfK Group SE is the fourth biggest market research organization in the world. The company has been providing similar data across Europe for several decades.


The Conference Board of Canada has been publishing its Index of Consumer Confidence since 1980.

According to Cambridge Dictionaries Online, consumer confidence is:

“The degree to which people feel confident about how well the economy is doing, which influences how much money they are willing to spend.”

Do not confuse the term with the Consumer Price Index (CPI), which measures price changes of consumer goods and services.

Video – The Consumer Confidence Index