marksandspencerlogo

UK high street chain Marks & Spencer reportedly cutting 500 jobs

Written by Joseph Nordqvist

Published: 01:38, September 4, 2016

UK retail chain Marks & Spencer is reportedly going to cut 500 jobs at its head office, according to a Sky News report.

Sky said the cuts, which would affect 15 percent of the roles at its headquarters in Paddington, London, are likely to be announced next Thursday.

An M&S spokesperson did not confirm the reports, but said:

“We said at our prelims results in May that organisation was an area of the business that needed further consideration and that we would update on this in the autumn.

“We would never comment on rumour and speculation and have nothing further to add.”

Marks_&_Spencer

The report comes after the retailer announced that it’s offering a pay rise to customer assistants, section coordinators and section managers following a “thorough consultation” with its national employee representative group.

From next April, customer assistants will receive £8.50 an hour, or £9.65 in London, much higher than the Living Wage of £7.20 and the voluntary rate of £8.25, or £9.40 in the capital.



However, the high street chain is still going forward with its controversial plan to cut premium pay for Sundays.

Chief executive of Marks & Spencer Steve Rowe, who replaced Marc Bolland as boss of the 132-year-old retailer in April, is attempting to revive clothing and homeware sales after a slump in performance.

He has also overhauled the company’s pay and pension scheme, cutting premium pay for Sundays and Bank Holidays.

Joseph Nordqvist Avatar

Other News

What makes a product vintage, and why the distinction matters to retailers

Nov 15, 2026

EU business social media use rises, but a gap remains by company size

Nov 15, 2026

Why startups may benefit from testing locally before expanding abroad

Nov 14, 2026

Novel product ideas can be harder to try but more rewarding afterward

Nov 14, 2026

What is in an online cart can influence whether shoppers check out

Nov 14, 2026

Subscription plans can miss customers who would save money, Lyft research finds

Nov 14, 2026

Workers with worse shifts than their colleagues were more likely to leave, restaurant study finds

Nov 14, 2026

More product options do not always reach more customers, cosmetics study finds

Nov 14, 2026

EU household spending grew in 2025 as communication purchases led gains

Nov 13, 2026

Ad experiments can help predict which campaigns drive additional sales

Nov 13, 2026

Browser choice screens lifted Firefox usage in Europe, researchers find

Nov 13, 2026

Online product rankings can cut shipping costs without reducing sales, experiment finds

Nov 13, 2026

Large companies lead EU service exports, but smaller firms dominate in some markets

Nov 13, 2026

Cart reminder timing is linked to different shopper responses

Nov 12, 2026

AI labels changed how consumers judged food images in three experiments

Nov 12, 2026

Shared AI tools were linked to higher sales for small online sellers

Nov 12, 2026

An image ad people like may not be the one they remember

Nov 12, 2026

Upfront rental prices changed competition as nightly rates rose in a study

Nov 12, 2026

Showing payment options earlier can influence online purchase decisions

Nov 11, 2026

Cash-back offers for positive reviews brought more responses but fewer repeat purchases

Nov 11, 2026