What To Look For In A Virtual Assistant Service

Considering lightening your load and hiring a virtual assistant?

Great choice!

But how do you know that you’re getting the best possible virtual assistant service for you and your business?

Virtual Assistant - VAs can drive business growth
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The whole point of hiring a virtual assistant is to make sure that you can rely on somebody else to take care of a task so that you can focus on what really matters to you.

One of the best things about using a virtual assistant service is that they are highly flexible!

If you only need a virtual assistant to help you out with office administration during your busiest months, you can easily hire a virtual assistant on a short-term contract.

Take a look at the key points to consider if you’re interested in hiring a virtual assistant service.

1. Look For A Reputable Virtual Assistant Service

Ever tried googling ‘virtual assistant?’

There is an overwhelming number of options available.

To ensure that you get the no-fuss, capable, and reliable virtual assistant that you need, make sure that you go with a reputable virtual assistant service.

A good way to do this is to read about the selection process that the virtual assistant service uses for choosing the virtual assistants they work with.

Do their virtual assistants have years of experience? Strong references? Qualifications?

Does the virtual assistant service have positive reviews and client testimonials on their website?

If the answer to most of these questions is ‘yes’, then you can be sure that you’re dealing with a good virtual assistant service that can meet your needs and provide you with support throughout.

2. Does The Virtual Assistant Service Cover Your Needs?

So you’ve found yourself a reputable virtual assistant service – but do they cover your needs?

Almost all virtual assistant services cover office administration and secretarial tasks like diary management, email communications, database management and record keeping.

But what if you’re looking for someone to help with stuff that’s a little more specific?

Virtual assistant services often offer skills including (but not limited to) email marketing, social media management, content writing and even recruitment and HR.

Some can even help with project management, customer service and graphic design.

Before committing to a particular virtual assistant service, make sure they can do exactly what you need them too!

3. Is Your Virtual Assistant An Excellent Communicator?

This is absolutely key when it comes to picking the right virtual assistant service.


Because you’ll always be communicating with them via phone, email or video call.

When you’re not in the same room as somebody you’re working with, and you need to know that you are going to be able to reach them easily.

It’s also crucial to make sure that your virtual assistant is a crystal clear communicator- ever misunderstood a task and had to do the whole thing again?

Hiring a virtual assistant with excellent communication skills can minimise the risk of misunderstanding and ensure that things get done quickly.

It’s a good idea to assess whether your prospective virtual assistant is a good communicator before you sign on the dotted line to hire them.

Here are some questions to ask yourself: Do they respond clearly and promptly? Is it totally clear what they are saying? Would I be happy for them to represent my brand to a client?

To Wrap Up

Hiring a virtual assistant is all about reducing your workload, not increasing it – so, it’s important to find the right virtual assistant service for you. This way, they can begin to deliver right away!

Whatever kind of support you’re looking for, reliability, efficacy, and communication are always important things to consider!

Finding the right virtual assistant service for you and your business takes a little bit of time and research, but it’s all worth it to make sure that you’re getting the best possible virtual assistant service out there.

Author Bio

Amy Swain is a UK-based content writer, foodie, and ex-chef. She is working for SERPWizz. If she’s not baking, then she’s got a paintbrush in hand, working on her next masterpiece.

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