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A person uses a laptop while seated at home. Photo: Polina Tankilevitch / Pexels.

Product reviews can influence how shoppers assess environmental claims

10:00, November 3, 2026

A shopper holds a smartphone in the produce section of a grocery store. Photo: Helena Lopes / Pexels.

Discounts for infrequent buyers can affect how regular customers feel

06:00, November 3, 2026

A smartphone on a tripod shows a person being recorded indoors. Photo: Ron Lach / Pexels.

Sponsored post frequency has an uneven relationship with influencer engagement

02:00, November 3, 2026

Volunteers organize donation boxes containing food and other items. Photo: Gustavo Fring / Pexels.

Regular giving can affect how customers view corporate donations, study finds

22:00, November 2, 2026

Bowls of oats and other baking ingredients on a white surface. Photo: MART PRODUCTION / Pexels.

How describing the same food as having few ingredients can change interest

18:00, November 2, 2026

A person in a blue coat holds a smartphone, a representative customer contact photograph by Tim Douglas/Pexels.

How to use customer reviews to find problems worth fixing

17:01, November 2, 2026

Clasped hands beside a laptop, notebook and coffee, a representative business research photograph by Sora Shimazaki/Pexels.

What an accessible website form does for customers

16:01, November 2, 2026

Hands holding a tablet over a wooden table, a representative digital service photograph by Gary Barnes/Pexels.

Customer onboarding starts with the first result, not the welcome email

15:01, November 2, 2026

Hands holding invoice paperwork over a wooden desk, a representative business administration photograph by MART PRODUCTION/Pexels.

How much extra do you need to sell after offering a discount?

14:01, November 2, 2026

A person packs a cardboard box beside a laptop and packaging materials. Photo: Kampus Production / Pexels.

Suggested prices can change what marketplace sellers earn, Mercari experiment finds

14:00, November 2, 2026

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