Business

An overhead view of stocked supermarket shelves, representative stock photography by freestocks.org/Pexels.

AI shopping agents missed better unit prices when product details were costly to inspect

18:00, November 6, 2026

A person uses a laptop while seated at home. Photo: Polina Tankilevitch / Pexels.

Asking for online reviews can affect what customers spend next, hotel study finds

14:00, November 6, 2026

Close-up of a person in a blue coat holding a smartphone, representing customer contact; photograph by Tim Douglas/Pexels.

Repeated marketing tests reveal why customers respond differently to offers

10:00, November 6, 2026

An overhead view of stocked supermarket shelves, representative stock photography by freestocks.org/Pexels.

A coupon lifted the promoted product’s value without an equal gain for the retailer

00:15, November 6, 2026

A person in a blue coat holds a smartphone, a representative customer contact photograph by Tim Douglas/Pexels.

Hotel reviews changed when ChatGPT became available, study of Italian ban finds

22:17, November 5, 2026

Hands holding a tablet over a wooden table, a representative digital service photograph by Gary Barnes/Pexels.

Immediate subscription access was linked to longer commitment in four studies

18:17, November 5, 2026

An overhead view of stocked supermarket shelves, representative stock photography by freestocks.org/Pexels.

Retailers expanded online sales faster than customer management tools, OECD data show

03:00, November 5, 2026

A customer holds a phone near a payment terminal at a cafe. Photo: Pavel Danilyuk / Pexels.

Helping small retailers set up payment devices increased adoption in Mexico study

01:00, November 4, 2026

A shopper carries a basket down a grocery aisle lined with products. Photo: Andrea Bova / Pexels.

Retail display ads can shape what shoppers expect before they inspect a product

21:00, November 3, 2026

An overhead view of stocked supermarket shelves, representative stock photography by freestocks.org/Pexels.

Grocery price displays can change what shoppers buy without changing the price

17:00, November 3, 2026

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