Like most modern establishments, I’m guessing your company already has an in-house IT department. A bunch of guys responsible for all the tech, software, computer, and IoT-related stuff.
But guess what?
As far as Salesforce integration goes, you cannot rely on these guys to get you the best results. Not because we think they’re incompetent (far from it), but mainly because the Salesforce environment is different from what your in-house tech guys are used to working with.
You need a specialist. An agency with special skill set in the design and development of Salesforce customizations, extensions, testing, configurations, and integrations.
Without saying much, below are 8 more reasons why you need to consider hiring a Salesforce development company today.
1. Reduce operational costs
Someone might argue: if my current IT team doesn’t have the skill set needed to manage and develop a Salesforce CRM environment, I can simply hire an in-house person who knows all about Salesforce and how it works.
Yes, you can. But at what costs? You’ll most definitely incur the following expenses: cost of facilitating the hiring process, cost of workspace management, cost of procuring supporting resources, employee benefits and salaries, cost of employee training, amongst others.
When you hire a Salesforce outsourcing service, however, you kick out all these irrelevant expenses. You simply pay for the company’s service anytime you need it.
2. Professional results are guaranteed
The simple reason we all head to hospitals when we need medical attention is because we know that’s the place to find expert practitioners (specialists) for our condition.
In a similar vein, the best place to find expert opinions and capabilities for all your business’ Salesforce needs is at a Salesforce development company. There, you’ll work with experts and professionals in the field—folks with years of experience servicing businesses like yours.
Think about it, wouldn’t you rather leave your company’s CRM needs in the hands of a pro than train your employees to get the job done?
3. Saves time and effort
There aren’t many individual Salesforce developers out there. Most already work for Salesforce development companies. If you want to go down the route of scouting and hiring developers, it might take forever to find the perfect candidate. And even if you do, you still have to go through the rigors of explaining your business needs to them.
4. Discover opportunities you never thought were there
Since Salesforce development companies are well-acquainted with the industry, they know the right Salesforce integrations, customizations, extensions, and configurations your business needs to enjoy better results.
5. Utilize your employees the right way
There’s no getting around the fact employees prefer to focus on their primary job functions. Asking them to stray into areas they never thought they would ever be working on could affect their productivity and overall efficiency.
So, why destabilize the current setup in your organization when you can easily outsource tasks to an outside firm?
6. Get to discover and benefit from leading industry trends
In case you didn’t know, the Salesforce industry is not a rigid one. It’s as flexible as most industries you’ve ever worked on. As such, features and integrations that were once relevant may lose relevance with time, with newer functionalities emerging to replace them.
The only set of people who can know about these new trends are the guys working with Salesforce development companies. Because they work with so many clients, they’re regularly confronted by different challenges, and this exposes them to the latest industry trends.
Summarily, when you outsource your Salesforce development to one of these companies, you get to benefit from their wealth of knowledge about leading industry trends.
7. Helps you beat the competition
Similar to the point discussed in #6 above, Salesforce development companies are well aware of the CRM strategies adopted by some of your competitors. As such, they can help you develop unique strategies and planning to better your competitors’ performances.
8. Proper business scaling
Your business will surely grow from time to time, which means your CRM needs will not always stay the same.
With a Salesforce development service at your beck and call, you can rest assured that all necessary adjustments will be implemented as your business grows.
Interesting related article: “What is Offshore Outsourcing?”