2009-model-year-toyota-tacoma

Toyota will pay up to $3.4bn to settle US lawsuit over inadequate rust protection

Written by Joseph Nordqvist

Published: 05:04, November 14, 2016

Toyota has agreed to pay up to $3.4bn (£2.7bn) to settle a US Federal class action which claimed that certain models of the Japanese carmaker’s trucks and sport-utility vehicles lacked proper rust protection – leading to corrosion of vehicle framed and undermining structural integrity.

The proposed settlement covers 1.5 million vehicles, including Tacoma compact pickups made from 2005 to 2010, Tundra full-size pickups 2007 to 2008, and Sequoia SUVs from 2005 to 2008.

2009-model-year-toyota-tacoma
A 2009 model year Toyota Tacoma pickup truck.

Toyota will inspect the vehicles for 12 years from the day they were first sold or leased and replace the frames of cars which are found to have faulty rust protection.

Plaintiffs’ lawyers estimate the cost of frame replacement at about $3.375 billion, based on a cost of about $15,000 per vehicle and the inspections at about $90 million at a cost of $60 per vehicle.

Owners of affected vehicles who previously paid for frame replacement will also be reimbursed.



In the proposed settlement Toyota admitted no liability or wrongdoing.

“We want our customers to have a great ownership experience, so we are pleased to resolve this litigation in a way that benefits them and demonstrates that we stand behind the quality and reliability of our vehicles,” Toyota said in a statement.

The carmaker also agreed to pay legal fees of $9.75 million, $150,000 in costs and expenses, and $2,500 to each of the named class representatives.

Joseph Nordqvist Avatar

Other News

Large text can make busy social images less engaging, study finds

Nov 6, 2026

AI shopping agents missed better unit prices when product details were costly to inspect

Nov 6, 2026

Asking for online reviews can affect what customers spend next, hotel study finds

Nov 6, 2026

Repeated marketing tests reveal why customers respond differently to offers

Nov 6, 2026

A coupon lifted the promoted product’s value without an equal gain for the retailer

Nov 6, 2026

Hotel reviews changed when ChatGPT became available, study of Italian ban finds

Nov 5, 2026

Immediate subscription access was linked to longer commitment in four studies

Nov 5, 2026

AI video ads prompted emotional reactions in a small laboratory study

Nov 5, 2026

Retailers expanded online sales faster than customer management tools, OECD data show

Nov 5, 2026

A small trial fee drew more interest than a free offer in a Korean study

Nov 4, 2026

Helping small retailers set up payment devices increased adoption in Mexico study

Nov 4, 2026

Retail display ads can shape what shoppers expect before they inspect a product

Nov 3, 2026

Grocery price displays can change what shoppers buy without changing the price

Nov 3, 2026

Product reviews can influence how shoppers assess environmental claims

Nov 3, 2026

Discounts for infrequent buyers can affect how regular customers feel

Nov 3, 2026

Sponsored post frequency has an uneven relationship with influencer engagement

Nov 3, 2026

Regular giving can affect how customers view corporate donations, study finds

Nov 2, 2026

How describing the same food as having few ingredients can change interest

Nov 2, 2026

Suggested prices can change what marketplace sellers earn, Mercari experiment finds

Nov 2, 2026

A change of month can make a sale feel farther away, marketing study suggests

Nov 2, 2026