Skill means ability or aptitude. Individuals with craft skills, for example, have the ability to create garments, tools, ornaments, and other objects. Recruiters describe jobs as requiring particular skills and employment surveys talk of gaps between what employers need and what the labor force possesses.
You can improve a skill with deliberate practice. Image: QuinceCreative at pixabay.
Oxford Learner’s Dictionaries give general and specific uses of the term.
The first use means generally having good ability. An example of this might be, “we need to hire someone with skill for this role.”
The specific use means to possess a particular aptitude. For example, “you need someone with plumbing skills to fix the heating system.”
Occupational definition
The International Labour Organisation (ILO) sets international standards. Among these, is the classification of jobs for surveys, censuses, tracking employment trends, and other purposes.
In these contexts, the United Nations agency define skills as “the ability to carry out the tasks and duties of a given job.”
They use two measures: level and specialization of skill. Jobs requiring high-level skills are those whose tasks and duties tend to be complex and wide-ranging. To measure the skill level of an occupation, the ILO suggest that you consider one or more the following:
- The type of work
- Level of formal education required
- How much on-the-job training or experience is necessary for competent performance
Skills gap
Labor market reports sometimes talk about skills shortages or gaps. But what does this mean and where does the information come from?
A skills gap is the difference between the skills that employers seek and that which workers possess. Some measures also include students and trainees who are about to enter the workforce.
A project for the European Union, suggests that, typically, surveys on skill gaps draw on the following sources:
- Occupations
- Qualifications
- Duration of education
- Skills tests
- Self-assessments
- Job requirements
For some time, there have been reports that the global skills gap is widening.
A survey of United States human resources leaders found that the skills gap widened by 12% from 2018-2019.
That research revealed that the most common reason was the pace of change in technology. Another common reason was the lack of talented people to take on more responsibilities.
How to learn a new skill
A skill is not just job-related. It is any ability that you can learn, for example, archery, learning a new language, how to garden, knit, ride a motorcycle, and read music.
Learning new skills can increase life satisfaction. Human beings have a natural desire to learn.
Here are some tips for learning new skills, whether for work or leisure:
Take frequent short breaks
Learning involves memory and creating new pathways in the brain. A study of healthy volunteers showed that rest likely plays a crucial role in helping to solidify memory during learning.
Break it down and vary the method
This tip relates to the previous one in that breaking down the process into sections with breaks aids learning. As an example, take learning a new language. You could break this down into:
- Learn the most useful vocabulary first: Use a frequency dictionary, such as this one for Spanish.
- Have conversations with native speakers.
- Use foreign language words in your native language, e.g. “I like leche in my coffee.”
- Watch films in the new language with subtitles in your native language.
- Test yourself often.
- Use flashcards: Write the new language word on one side and the translation in your language on the other. Carry a selection around in your pocket. When you have spare moments, deal yourself a few cards and test yourself.
Practice makes perfect
Practice is more than mere repetition. To be effective, practice also has to be deliberate, which means making adjustments.
In athletics, for instance, deliberate practice requires self-reflection and feedback. In this way, each practice session incorporates learning from previous sessions.
The great professional golfer Ben Hogan is reported to have improved his golf swing by breaking down each phase and experimenting with new methods for each. He then tirelessly repeated different combinations until he found the most effective.
Team skills grid
Here is a tool that a team leader can use to quickly see how skilled their team is. You can apply it to a manufacturing operation, a project work package, or essential skills for a particular task.
The example in the illustration is for a telesales team. The task is to contact and remind customers of product benefits and persuade them to upgrade. The team leader has compiled a grid of the abilities that the members must possess to do the task well. These are:
- Planning and prioritizing
- Rapport building
- Listening
- Clarifying
- Confirming and closing
- Following up
- Report writing
The skills are the columns and the rows are the team members. This forms a grid – an array of boxes. Each box contains a symbol that shows the proficiency of that member in that skill. There are six levels of proficiency, represented by dots as follows:
- No dots (empty box): Training not started yet
- One dot: Can describe the objective, method, and indicators of success
- Two dots: Can perform this ability with help and support
- Three dots: Able to perform with few errors and occasional help
- Four dots: Performs well with no errors and no supervision
- Five dots: Can teach this skill