News

Customer service

Conscientious personality linked to good customer service

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A new US study finds that not only is technical knowledge important for good performance in customer service, but also having a conscientious personality...
fuel barrels

Oil production in North America and Brazil reducing OPEC role

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Rising oil production in North America and Brazil is reducing the role of OPEC in the global oil market, a situation that will continue...
Boeing production

Airport passenger traffic growth increasing at a moderate rate

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Aviation authorities across the world have reported a 4.1 percent increase in year-over-year airport passenger traffic for the month of September as well as...

Men support gender equality in the workplace more than women

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A study by Michigan State University researchers reveals that male workers are even more willing to support women becoming CEOs than their female co-workers. The...
US flag

US economic recovery and personal responsibility

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Fifty-seven percent of workers do not feel personally responsible for the US economic recovery. The data comes from a Harris Interactive poll on behalf of...
Customer loyalty

Loyal customers can become your salespeople

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Loyal customers are worth their weight in gold. If you know how to make your customers feel at home in a commercial space, you can...
Uninsured Americans

Uninsured Americans may struggle choosing health-care plans

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As Obamacare rolls out across the United States, making health insurance accessible to millions of Americans who have never had it before, a new...
Skills

EU Council sets to strengthen the digital internal market

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Decisions to strengthen the digital internal market at the European Council have been well welcomed by the German Federal Ministry of Economics and Technology.  There...
euro

Euro economic climate brighter this quarter, but clouds still loom says Ifo indicator

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The euro area economic climate brightened slightly this quarter, although forecasts still look rather gloomy according to the Ifo Indicator - a well-regarded index...
Commodities

Commodities fell in October

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October commodities were lower, mainly driven by agriculture and energy, due to expectations of increasing supply in certain commodities. The global economy has recently started...