Smart Set Stores Retimans

Reitmans closing all 107 Smart Set stores

Published: 13:06, November 25, 2014

Montreal-based retailer Reitmans Limited announced on Tuesday that it is going to shut down all its 107 Smart Set stores over the next 12 to 18 months, as part of its strategy to improve profitability.

Even though there have been some recent improvements in the performance of the Smart Set banner, Reitmans’ management decided that its best strategy to enhance its operating results was to shift its sales and merchandising efforts to converting about 76 Smart Set stores to other banners and permanently shut down 31 stores.

For the 12-month period ending on February 1, 2014, the Smart Set banner represented about 10% of Reitmans’ total annual sales. Smart Set sales for that period amounted to approximately $96 million.

One-off costs related to the Smart Set banner closure will be about $2.2 million, which will be reflected in the Company’s 3rd quarter results, Reitmans said in a statement.

Reitmans does not anticipate any inventory write-downs or material employee severance costs. On December 4th, the company will be reporting its results for the 9-month period ended November 1st, 2014.

Smart Set store

Seventy-six of the 107 Smart Set stores to be closed down will be reopened under different banners.

Reitmans has nearly 800 apparel stores under several banners such as Reitmans, Thyme Maternity, Addition Elle, Penningtons, and RW & CO.

The company that was founded in 1926 by Herman and Sarah Reitman has been facing fierce competition from the United States and other retailers from abroad that have made headway in the Canadian market.

Reitman’s had been trying to refocus its Smart Set banner to appeal to younger career women. The new focus came about as competition intensified considerably and prices fell.

In an interview with The Canadian Press, CEO Jeremy Reitman said:

“It’s a very, very difficult market and I guess we never had the appropriate focus for that particular customer (young career women).”

Over the past two years, shares in Reitmans have dropped by nearly 50% despite the shutting down of dozens of stores.

Christian Nordqvist Avatar

Other News

A coupon lifted the promoted product’s value without an equal gain for the retailer

Nov 6, 2026

Hotel reviews changed when ChatGPT became available, study of Italian ban finds

Nov 5, 2026

Immediate subscription access was linked to longer commitment in four studies

Nov 5, 2026

AI video ads prompted emotional reactions in a small laboratory study

Nov 5, 2026

Retailers expanded online sales faster than customer management tools, OECD data show

Nov 5, 2026

A small trial fee drew more interest than a free offer in a Korean study

Nov 4, 2026

Helping small retailers set up payment devices increased adoption in Mexico study

Nov 4, 2026

Retail display ads can shape what shoppers expect before they inspect a product

Nov 3, 2026

Grocery price displays can change what shoppers buy without changing the price

Nov 3, 2026

Product reviews can influence how shoppers assess environmental claims

Nov 3, 2026

Discounts for infrequent buyers can affect how regular customers feel

Nov 3, 2026

Sponsored post frequency has an uneven relationship with influencer engagement

Nov 3, 2026

Regular giving can affect how customers view corporate donations, study finds

Nov 2, 2026

How describing the same food as having few ingredients can change interest

Nov 2, 2026

Suggested prices can change what marketplace sellers earn, Mercari experiment finds

Nov 2, 2026

A change of month can make a sale feel farther away, marketing study suggests

Nov 2, 2026

New and established brands drew different responses to advertising appeals in study

Nov 2, 2026

Community promotions gave lesser-known authors a sales lift in Quebec study

Nov 2, 2026

Believable price guarantees linked to greater trust in retailer survey

Nov 1, 2026

Where customers receive free samples can affect what they do next

Nov 1, 2026