british airways

Thousands of British Airways frequent flier accounts hacked

Written by Joseph Nordqvist

Published: 23:57, March 29, 2015

British Airways announced that tens of thousands of frequent flier accounts have been hacked.

The airline said over the weekend that thousands of frequent flyer accounts were compromised and the accounts have been frozen until the problem is addressed.

Flyers probably won’t be able too cash in or spend their points until the problem is resolved.

British Airways

According to The Guardian, a spokesperson said that no personal information is thought to have been stolen, such as names, credit card details, and addresses.

The spokesperson said:

“British Airways has become aware of some unauthorised activity in relation to a small number of frequent-flyer executive club accounts.

This appears to have been the result of a third party using information obtained elsewhere on the internet, via an automated process, to try to gain access to some accounts.



They added:

“We would like to reassure customers that, at this stage we are not aware of any access to any subsequent information pages within accounts, including travel histories or payment card details.

“We are sorry for the concern and inconvenience this matter has caused and would like to reassure customers that we are taking this incident seriously and have taken a number of steps to lock down accounts so they can no longer be accessed.”

British Airways does not know who was behind the data breach.

According to an email sent out to those affected, accounts are in lockdown to prevent further access and passwords have been changed.

BA expects to have the system back up and running in the next couple of days.


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